White Plains, NY, US
57 days ago
Valet

Valet \n
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Our motto, \"We are Ladies and Gentlemen, serving Ladies and Gentlemen\", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. \n

Objective\n

The Valet is responsible for providing efficient service by using excellent, in-depth knowledge of company procedures with primary focus on receiving and departing customers. Also requires communicating effectively with customers, pilots, and team members within the line service and customer service departments. \n

Responsibilities and Duties\n\nCreate positive customer experiences by consistently providing excellent, 5-star service to customers\nSafely park and retrieve customers' vehicles in designated valet parking storage area\nAssist customers and\/or guests with luggage and other items, encouraging a positive arrival and departure experience\nMonitor the parking\/drive up area to keep the flow of vehicles organized \nAssist guests, customers and staff with general inquiries about parking, site location, directions, amenities, attractions, etc.\nOther duties as assigned\n\n

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n

Competencies\n\nCustomer focus-naturally outgoing\/extroverted\nCommunicate with customers and employees in person, on phone, and through radio communications\nMust be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)\n\n

Reporting Relationship\n

This position reports to the Customer Service Manager\n

Work Environment\n

This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery. \n

Physical Demands\n

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:\n\nMust be able to lift 75 pounds\nPossible exposure to hazardous noise levels, chemicals, fumes, and machinery\nOutside work in all types of weather conditions\nPosition may require bending, lifting, walking, stooping, squatting, and gripping \n\n

Position Type and Expected Hours of Work\n

This is a non-exempt position\n

This position includes shift work which requires working evenings and weekends, and on scheduled company holidays. \n

Travel\n

No travel is expected for this position.\n

Education, Experience, and Eligibility Qualifications\n\nCustomer service experience in the service industry preferred\nHigh School Diploma or equivalent\nEntry level position\nAbility to work evenings, weekends, and holidays\nAcceptable driving record\nAbility to pass a background check\nZero tolerance drug free employer includes pre-employment and random screening\n\n

AAP\/EEO Statement\n

Million Air is an Equal Opportunity\/Affirmative Action Employer\/Protected Veteran\/Disabled\n

Other Duties\n

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with or without notice.

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