Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Business Analyst to support IT initiatives in the Veterans Health Information Exchange, Public Health Registries (PHR) team. The PHR team documents, tracks, manages, and facilitates the implementation of IT needs for the VHIE Program, PMOP and other offices supported by our Community Integration Council. They work across all eight (8) VHIE Program sections to ensure traceability of requirements from conception to implementation, support annual multi-year planning efforts, strategic planning execution, and are the intermediary between VHIE business teams and IT VA teams or contractors. Program Overview: Veterans Health Information Exchange (VHIE) products are used by healthcare providers to seamlessly, and securely, access the information they need to coordinate Veteran Patient care. External Health Registries can send and/or receive Public Health information. The team provides program management operation services and analysis support to Public Health Registries, specifically tied to the implementation, sustainment, and enhancement of the VA’s new electronic health record (EHR). External Health Registries work with Veterans Health Administration (VHA) clinical program offices (e.g., PMOP Office, Population Health Services) to utilize national gateway platforms (e.g., PMP Gateway, CDC IZ Gateway) to support electronic health information queries from, and/or reporting to, federal and state/jurisdictional registries. The PHR team is responsible for the sustainment of existing products, future initiatives, and innovations to expand health information exchange. This position requires strong project management skills, the ability to manage and adapt to an ever-changing IT landscape, the ability to assess options and provide meaningful recommendations to address project gaps, technical aptitude to working in an IT environment, great communication skills and the ability to communicate to all levels of the organization as needed. Responsibilities: + Provide project and program management support to VHIE Public Health Program Manager and PHR Workstream Lead + Develop and maintain detailed project schedules to include all tasks and dependencies associated with initiatives + Identify, track, and manage risks and issues + Support the development of project status briefings, both recurring and ad hoc for all levels of the program (staff, councils, and senior leaders) as required + Coordinate Annual Workplan, Objective and Key Results (OKRs), Project Charters, Work Breakdown Structures (WBS), Strategic Plans and other ad hoc data calls for assigned work teams and initiatives (as required by the business office) + Facilitate reviews, capture feedback, and provide inputs to requirements development + Develop relationships and work collaboratively with other VHIE work areas/stakeholders + Providing meeting support, including scheduling, facilitating, preparing agendas, capturing meeting minutes, and conducting follow-up on action items + Ability to identify and assess areas of potential risk and provide recommendations to change processes and/or offer other solutions for mitigation + Develop project artifacts and maintain in SharePoint; support maintenance SharePoint updates (as required by the business office) + Communicate to project stakeholders, as appropriate + Review status and implementation reports produced by development teams for accuracy and completeness Location: This position can be performed remotely within the United States and will support Eastern Time working hours. Requirements + Bachelor’s degree required or a minimum of five years of experience in health information exchange and pharmacy support, understanding of external interoperability and electronic health records + Demonstrated business system analyst experience that includes interfacing with internal and external customers and client relationship management + Skilled in Microsoft Suite of Tools (Teams, Excel, Word, PowerPoint, SharePoint) + Excellent verbal and written communication skills with clients and ability to communicate upwards with leadership + Strong attention to detail and workplace organization + Must be an initiative-taker; able to work effectively with limited oversight + Value teamwork, demonstrate integrity and honesty, are passionate, innovative and strive for excellence Preferred Skills: + Experience working directly with Department of Veterans Affairs customers/healthcare providers in pharmacy environments or projects + Experience with health information exchange technologies or networks, specifically Oracle Cerner, CommonWell Health Alliance, eHealth Exchange, Carequality framework + Skilled in MS Project, Power BI Reporting, Clinical Informatics Clearance Required: + Must be willing and able to obtain a Public Trust Clearance Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.