Job Description The Bronx District Attorney’s Office is dedicated to serving the diverse Bronx County community of over 1.4 million individuals, ensuring fair justice and a safer Bronx. The Crime Victims Assistance Unit is seeking a Violence Response Advocate Supervisor to provide crime victims with trauma-informed counseling and support services. Services are not contingent upon an arrest; crisis and supportive services are provided, nonetheless. The schedule for this role is Wednesday through Sunday, 12 pm-8 pm, with the possibility of 2 remote days after six (6) months of successful service. JOB RESPONSIBILITIES: Provide general oversight of the Violence Response Team. Manage and assign incoming referrals. Update and maintain referral log. Provide 24-hour on-call support and assistance to Violence Response team as needed. Attending meetings, trainings, and organizing educational presentations to staff and community on topics related to understanding the needs of the Bronx community who are victims of violent crimes and providing information and resources. Coordinating with NYPD and ON CALL Assistant District Attorneys in making connections with victims/families/witnesses. Assisting the Director and Deputy Director with overseeing the daily operations of the unit Provides supervision and scheduling of staff. Maintains and broadens knowledge of the plethora of resources. Completes performance reviews, Collects and review weekly statistics. Facilitates morning meetings with staff. Assist with the preparation of reports for funders. Trains staff Develops and maintains liaisons with other supervisors and managers both in-house and outside agencies and performs other duties as assigned by Director and Deputy Director Maintain a small caseload providing the following services: Engaging with victims/families/witnesses of non-fatal shootings and other violent crimes as first responders at the earliest practical stage after the incident occurs, when supportive needs are greatest. Providing immediate emotional support and offering concrete services and referrals, such as providing psychological first aid on the field, safety planning, and crisis resolution. Meeting with victims/families/witnesses at hospitals/precincts/homes. Regular follow-up and check-ins with these clients, with continual assessment of their needs. Attending precinct roll call meetings to offer sensitivity training and act as a bridge between the community and law enforcement. Partnering and collaborating with other programs that address gun violence and violent crimes. Develop a plan to offer sustainable remedies to enable clients to resume a level of normalcy to their lives with the goal of promoting a healthier and safer lifestyle. Providing information about the criminal justice system and court accompaniment Assessing safely needs and working collaboratively with the Witness Security Program to provide short-term safer housing options. Working with the Relocation Advocate to develop long-term safer and affordable housing options. Intaking victims/families/witnesses of all crime types to determine safety and resource needs. Explaining the Criminal Justice process. Assisting clients with the completion of and filing of victim compensation claims with NYS OVS. Preparing letters and forms to assist with other entitlements, such as housing. Referring to city partners, including public and private agencies, to provide supportive and concrete services. Connect clients to onsite therapy through CVAU when needed. Conferring and collaborating with the assigned ADAs on cases. All other duties as assigned. QUALIFICATIONS: Bachelor’s degree in human service field required; master’s degree preferred. Two (2) years of victim/survivor services provision required. Supervisory experience strongly preferred. Bi-lingual (Spanish/English) strongly preferred. Bronx resident preferred. In-depth knowledge of Bronx Neighborhoods Excellent verbal and written communication skills Ability to use and navigate public transportation. Ability to work collaboratively in a fast-paced, agile environment with excellent communication and teamwork skills. Ability to multitask and prioritize tasks in a fast-paced environment. Familiarity with legal terminology and court procedures preferred. An understanding of the criminal justice system used in New York State and New York City is preferred. Ability to exercise good judgment and strong ethics. Exhibit an ability to maintain the confidentiality of information. Qualifications 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.