Welcome page Returning Candidate? Log back in! VTC Facilitator Job Locations US-MD-Ft. Meade Posted Date 1 month ago(2/16/2024 11:26 AM) ID 2024-9213 # of Openings 1 Category IT Support Clearance TS/SCI Overview

The Video Teleconferencing operators will provide daily operation at Ft. Meade Headquarters.  This position requires a TOP SECRET/SCI security clearance.

Responsibilities In-depth understanding of broadcast, VTC (Video Teleconferencing) systems, video and audio streaming technologies.Familiarity with GVS structure, operations, policies and procedures.Familiarity with Microsoft Teams in an enterprise environment.Familiarity with DOD VTC structure, operations, policies and procedures.Excellent troubleshooting skills are required to solve problems before, during and after live presentations.Solid technical and maintenance skills to perform audio-visual troubleshooting and basic maintenance as well as computer skills in both Windows and Macintosh operating systems.In depth understanding of broadcast audio and video, multimedia, VTC (Video-Teleconferencing) systems, video and audio streaming technologies and standards.Excellent communication skills, both written and oral.Outstanding customer service skills are a must since the VTC Operators will be in personal contact with the end user on a daily basis. Required Experience/Qualifications Minimum of 2 years Audio Visual experience Preferred Experience/Qualifications Coordinating and managing client schedules, establishing multiple party VTC conferences, de-conflicting customer schedules, and ensure facility readiness as neededEnsuring the facility and contract workspace is maintained, professionally cleaned, and always ready to support Agency customers.Ensuring all facility equipment is operational and all equipment downtime is immediately reported to the Control Center and that maintenance response and repair is tracked through completion. Special Requirements/Security Clearance TS/SCI is required Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed
By Light provides a broad range of hardware, software, engineering, and IT integration services. Headquartered in Tysons, VA, we support defense, civilian, commercial, and health IT customers worldwide. We offer an excellent benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, paid holidays, and 401(k) match.

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