*Purpose of the role:* Support end-to-end CWT’s web and other digital servicing offering, development life cycle, provide unparallel consultative customer service and customer experience to meeting owners, clients, and attendees. *Main responsibilities:* * Create, develop and maintain attendee registration website using a CMS platform. * Provide support and development to other digital service offerings such as, but not limited to, Mobile App, Onsite Technology and Virtual Solutions. * Support clients through utilization of the event technology tool as described by the client agreement. * Consult with the client and provide guidance on design and functionality to ensure client specifications, standards and objectives are met and client is appropriately informed. * Build and maintain strong client knowledge by attending weekly conference calls to further define/re-define process and procedure. * Monitor all active websites to proactively escalate potential client or supplier issues to manager/program manager for resolution. Involve client where appropriate. * Perform other duties as assigned. #LI-REMOTE #LI-PS *Education & experience* *Education* * University degree or equivalent experience and has a major in Information Technology or Web Development *Experience* * 2 years of web development and digital meeting experience that includes basic HTML/CSS/Javascript coding * Experience in web development using CMS, preferred * Experience in using Web registration platform such as Cvent, Hopin, etc, preferred but not required *Knowledge & skills* * Intermediate to advance knowledge on web coding (HTML, HTML5, CSS) required * Intermediate to advance knowledge on web programming tools/applications such as Adobe Dreamweaver, preferred * Knowledge on web building using WYSIWYG application * Graphics skills using the Photoshop, Illustrator or similar design software application. * Communication skills (concise, clear, effective and professional) * Detail-orientation, organization, prioritization and teamwork-oriented. * Ability to understand and enforce company SOP (Standard Operation Process). *Languages* * English fluent both oral and written * Spanish (desired, but not mandatory) */*Expectation to work from 4pm till 12am (US Central Time Zone)/* **Job:** **Web & Digital Meeting Services* **Organization:** **Customer_Meetings & Events* **Title:** *Web & Digital Meeting Specialist* **Location:** ** **Requisition ID:** *230000OD*