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Responsibilities
100% employer paid benefits (employee + family)
As a valued member of the PrimeFlight team, you will provide safe and courteous wheelchair services to various airline passengers with disabilities, while complying with the Air Carrier Access Act, airport policies, airline procedures, FAA regulations, and U.S. Customs procedures. You will:
Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seatPush wheelchair passengers to and from gatesCarry passengers’ carry-on luggageAssist with checked and claimed luggageRoll customer-occupied wheelchair safely down the jet bridgeEnsure wheel brakes are in place prior to allowing passengers to exit the wheelchairComplete any necessary wheelchair or incident reportsFollow dispatcher gate ordersStock needed supplies including, but not limited to, baggage tubsPull unclaimed luggage from baggage belts and ensure its securityAssist passenger with any problems, questions, or concernsMaintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authoritiesHave computer, tablet or smart phone abilityDemonstrate regular, predictable attendance at job locationExceed PrimeFlight customer service and safety standardsCarry out other duties as assignedCross utilization with other service lines may be requiredQualifications
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Competency:
To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Customer Service, Interpersonal, and Oral Communication.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General Qualifications:
18 years of ageReliable transportationEligible to work in the United StatesAble to follow PrimeFlight Aviation safety guidelines for transporting the physically challengedEducation/Experience:
N/A
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively in English.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
Computer, tablet or smart phone ability.
Certificates and Licenses:
No certifications needed.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.
Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Continuously stand and walk for 6-8 hoursBe able to lift a minimum of 75 pounds and push a wheelchair with an adult in it.Be able to bend, stretch, twist, squat, and reach out with the body, arms, and/or legsBe able to hear and respond to the spoken voice and to audible alarms generated by terminal environmentSpecific vision abilities required for this job include: (clear vision at 20 feet or more with or without corrective lenses).
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All people working at SFO are eligible for incentives:
BART Discount Card: Save $9.10 on your roundtrip BART commuteCitizenship Workshops: Save $700 on your citizenship application costSave on childcare costs. Access a subsidized childcare program for SFO employees, with tuition offered at 75 – 80% of market rate costTransportation assistanceClick here to view a complete list of SFO Employee Benefits and Discounts Information
Former or current SFO Employees may have priority access to this opportunity. Be sure to complete the employer’s on-line application and email SFO’s Business and Career Center (careers@flysfo.com) your name and the date you applied.
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